What are the responsibilities and job description for the Social Media Content Manager Job at RTA US in San Francisco position at RTA US?
Job Description
Job Description
Job Title : Social Media Content Manager
Training Schedule : M - F 9am - 5pm CST (5-6 weeks)
Work Schedule : Wed, Thur, Fri, Sat, and Sun - 9am - 5pm CST
W2 Contract Duration : 6 - Months
Location : Remote
Pay Range : $32 – 39 / hour, DOE
About the Role
Our mission is to ensure our clients users have a seamless customer care experience while protecting their reputation. To achieve this, we are establishing a new Social Brand Reputation Team under Global Community Operations within the Social Media Operations Response Team (SORT) . This team will collaborate closely with Global Marketing and Crisis Communications .
This role will focus on social media engagement and brand protection through two primary objectives :
- Providing white-glove attention to viral and influencer posts on social media, working closely with cross-functional customer-care teams.
- Partnering with Communications and Marketing teams to serve as the frontline for emerging issues on social media.
We are seeking a passionate professional with expertise in customer care, influencer management, and crisis communications . You should be adept at handling individual customer concerns , engaging with influencers and celebrities , and managing sensitive brand issues .
This is a global role requiring collaboration with stakeholders in the US, United Kingdom & Ireland, India, and Australia . The ideal candidate is a proactive and quick thinker who can identify potential risks before they escalate while continuously improving efficiency in a fast-paced environment.
What You'll Do
Basic Qualifications
Preferred Qualifications & Experience
Benefits Info
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Salary : $32 - $39