What are the responsibilities and job description for the Business Transformation Director position at RTI Surgical Inc?
At RTI Surgical Inc, we are committed to advancing regenerative medicine through innovative solutions. We are seeking a highly skilled Business Transformation Director to lead our Commercial Program Management team.
Job Summary:
The Business Transformation Director will be responsible for overseeing the onboarding process for new accounts and renewals of current accounts, including the development of pricing strategy and streamlining processes to reduce lead times. This role requires strong leadership skills, commercial experience, and a proven track record of driving innovation and excellence in account management.
Key Responsibilities:
- Design and implement a robust onboarding process for new accounts and renewal process for current accounts to minimize lead time and enhance customer satisfaction.
- Closely monitor process from initial interaction with prospective account through agreement execution and works with Commercial leadership to ensure that risks to a smooth onboarding are mitigated or elevated to the next level of leadership.
- Collaborate closely with sales representatives, RSMs, Area Directors, Corporate Account Directors, hospitals, Compliance, Sales Ops, Customer Service, and Legal Departments to ensure a cohesive approach.
The ideal candidate will possess a strong background in engineering, continuous improvement, and problem-solving methodologies, complemented by commercial experience in account management, customer contracting, customer pricing (specific to med tech), and/or sales operations.
