What are the responsibilities and job description for the Commercial Operations Manager position at RTI Surgical Inc?
We are looking for an experienced Commercial Operations Manager to join our team at RTI Surgical Inc. As a key member of our Commercial Program Management team, you will be responsible for leading the onboarding process for new accounts and renewal process for current accounts.
Job Summary:
The Commercial Operations Manager will design and implement a streamlined onboarding process to reduce lead times and enhance customer satisfaction. This role requires strong commercial experience, leadership skills, and a proven track record of driving innovation and excellence in account management.
Key Responsibilities:
- Develop and implement a pricing strategy to ensure competitive pricing and maximize revenue growth.
- Collaborate closely with sales representatives, RSMs, Area Directors, Corporate Account Directors, hospitals, Compliance, Sales Ops, Customer Service, and Legal Departments to ensure a cohesive approach.
- Foster a culture of accountability and speed of execution within the onboarding framework.
The ideal candidate will possess a strong background in commercial operations, account management, customer contracting, customer pricing (specific to med tech), and/or sales operations.
