What are the responsibilities and job description for the Commercial Program Manager position at RTI Surgical Inc?
About Evergen
Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. We offer a comprehensive portfolio of allograft and xenograft biomaterials at scale.
Our Story
We have undergone a significant strategic evolution, including the successful acquisitions of Cook Biotech in Indiana and Collagen Solutions in Minnesota. Our new brand identity reflects our unique positioning as the only CDMO offering a differentiated portfolio of allograft and xenograft biomaterials at scale.
Locations
We are headquartered in Alachua, Florida, with manufacturing facilities in West Lafayette, Indiana; Eden Prairie and Glencoe, Minnesota; Neunkirchen, Germany; Glasgow, UK; and Marton, New Zealand.
Job Description: Commercial Program Manager
Summary
The Commercial Program Manager is a leader within the Business Transformation Office that enhances the efficiency and effectiveness of onboarding and renewing Cortiva accounts to minimize lead time, supporting accelerated growth.
Key Responsibilities:
- Designs and implements a robust onboarding process for new accounts and renewal process for current accounts to minimize lead time and enhance customer satisfaction.
- Closely monitors process from initial interaction with prospective account through agreement execution and works with Commercial leadership to ensure that risks to a smooth onboarding are mitigated or elevated to the next level of leadership.
- Collaborates closely with sales representatives, RSMs, Area Directors, Corporate Account Directors, hospitals, Compliance, Sales Ops, Customer Service, and Legal Departments to ensure a cohesive approach.
- Fosters a culture of accountability and speed of execution within the onboarding framework.
- Aligns with corporate strategies and execute targeted initiatives to accelerate priority target accounts.
- Drives commercial excellence as a core aspect of the role, executing focused strategies by priority end markets and channels.
- Engages in team leadership, fostering a high-performing organization focused on optimizing the value chain for commercial growth.
Core Competencies:
- Critical thinking and problem solving
- Collaboration, both internally and externally
- Leadership by influence
- Effective communication at all levels
- Change management
- Project management
- Understanding of database structure and report-writing fundamentals
- Data analysis
Education/Experience Required:
Associate's Degree with relevant experience or Bachelor's Degree from an accredited university or college. Minimum of 3-5 years of experience in process improvement, minimum of 3 years of leadership experience, and minimum of 3 years of commercial-related experience.
Physical Requirements:
Light work: Physically handle objects up to 20 lbs. occasionally.
Work Environment:
Office Setting - Open layout with assigned work station or office.
Travel:
25% travel.
