What are the responsibilities and job description for the Software Support Specialist position at Rubix Recruiting?
Rubix Recruiting is seeking a skilled Software Support Engineer to join our team. As a member of our technical support staff, you will play a critical role in ensuring the smooth operation of our software and hardware products.
Key Responsibilities:
- Provide responsive customer service via phone and email
- Troubleshoot software and hardware issues
- Collaborate with other members of the support team to share solutions and best practices
- Communicate with other groups within the company to provide status updates
The ideal candidate will have excellent communication skills, be able to manage multiple tasks simultaneously, and possess a strong understanding of Microsoft Windows Operating Systems and technical diagrams.
We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.
