Lighting Associate - Sales

About us

RUGS DIRECT Lightopia is a small business in Manhattan Beach, CA. We are customer-centric, inclusive, collaborative and our goal is to Help our customers tie their spaces together with meaningful design.

Our work environment includes:

• Modern office setting

We are looking for an enthusiastic and motivated Sales Associate to join our team. The successful candidate will be responsible for providing excellent customer service, building relationships with customers, and helping to drive sales. The ideal candidate should have a passion for sales, a positive attitude, and excellent communication skills. This is an excellent opportunity for someone who is looking to develop their sales skills and build a career in the retail industry.

What You'll be Doing

The Lighting Associate (Sales) is responsible for building an inspiring and confident shopping experience for Lightopia customers that will drive business growth. Lightopia and Lightopia.com operate retail lighting studios in Costa Mesa and Manhattan Beach, California. Our Lighting Associate - Sales position is an exciting opportunity to learn about architectural lighting design and decorative lighting design through work on various residential, commercial, and hospitality projects. Our retail stores showcase state-of-the-art fixtures and energy-efficient led lighting. As a multi-channel retailer, our team members must be flexible with work hours covering a 7-day operation.

As Lighting Associate, on a Typical Day, You'll

· Welcome customers in person, phone, or chat

· Service existing and new clients with order assistance

· Build rapport and make genuine connection with customers

· Complete transaction accurately and efficiently while engaging customers

· Be courteous and responsive to requests and questions

· Answer questions quickly and accurately

· Ability to work as part of a team and interact effectively with others

· Ability to work in a fast-paced environment

· Have excellent follow up and follow through with customer orders

· Collaborate with Lighting Specialists on projects

· Learn decorative and architectural lighting

What You Bring to the Role

· Highly motivated individual with a passion for design and relationship building

· Fluent in computer operations, multi-tasking, interpersonal skills and phone rapport.

· Exceptional reliability and follow through.

· Being proactive with communication, as we work WITH remote teams.

· Extremely organized.

· Sense of urgency.

· Can do attitude

· Experienced customer service with both face to face and over the phone

· Professionalism

· Ability to communicate with all levels in the organization.

Qualifications & Requirements

• Preferred: Bachelor degree in Business Administration, Merchandising, Marketing or related field, or minimum 1-3 years relevant sales experience.
• Strong critical thinking, problem solving skills.
• Customer Service Experience 2 years
• Able to build collaborative relationships with internal and external partners.
• Sense of urgency, detail oriented, and able to provide clear and thorough communication.
• Commitment to and passion for Sales
• Experience with the following systems is preferred – Microsoft Office, Netsuite
• Attention to Detail
• Sales Experience
• Willingness to help
• Must be able to work days, nights and weekend as needed

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Profit sharing
• Travel reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to work weekends?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Costa Mesa, CA 92626 (Preferred)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person

Salary : $20 - $22