Front Desk Administrative Assistant

Ruhl&Ruhl REALTORS has an immediate opening for a full-time Front Desk Administrative Assistant in their Davenport office. This position supports their real estate agents, and also works closely with their co-workers, corporate staff, clients, and the general public. The ideal candidate will have strong computer skills, experience in a customer service role, and be very dependable; the ability to multi-task is essential to be successful in this role.

• Greets the public in person, on the telephone, and provides general information and directs to the appropriate party as necessary.
• Performs general administrative duties including: typing, data entry, copying, filing, handling incoming and outgoing mail and faxes, making calls, and sending emails.
• Creates seller and neighborhood reports as needed for agents.
• Orders home warranties as needed.
• Enters open house information.
• Performs general housekeeping tasks in the reception area, MLS room, conference rooms, and kitchen.
• Troubleshoots for copiers, fax machines, printers, and computers. Submits work requests to IT as needed.
• Provides backup support for the MLS administrator
• Cross trained to review agent paperwork for legal compliance and process as needed
• Drop mail at the post office, as needed.
• Updates office phone list
• Maintains master keysafe sheet and in responsible for tracking each keysafe and completes audits as requested
• Ensures all office supplies are stocked and completes ordering.
• Other Duties As Assigned

Required Knowledge, Skills, and Abilites

• Knowledge of: real estate laws and forms.
• Skill/Ability to: maintain confidentiality; identify and resolve problems in a timely manner; gather and analyze information; prioritize and use time efficiently and effectively; establish and maintain effective working relationships with employees, managers, agents, and the general public; maintain files accurately; multi-task; be patient and flexible and adjust to changing priorities; manage stress in a fast-paced environment; communicate effectively, both orally and in writing. Confidentiality, dependability, team-oriented mentality, and a sense of humor are imperative.

Working Conditions

• Climate Controlled Office
• Moderate Noise Level
• Most of the work is performed in a fast paced office with frequent interruptions and the need to deal with a diverse group of people.
• Deadlines common and stress normal.
• Flexibility imperative.

Physical Conditions

• Sit, stand, walk and move about the office
• Occasionally climb stairs, balance, stoop, kneel, crouch, or crawl.
• Talk and hear both in person and on the telephone.
• Use hands and fingers to manipulate or maneuver objects, tools, or controls and reach with hands and arms to type, write, and use the computer and telephone system.
• Read reports and use the computer on a regular basis.
• Occasionally lift and/or move up to 25 pounds.

Minimum Qualifications

• Knowledge of real estate laws, practices, forms and procedures is preferred.
• 2 years of experience in an office environment, an Associate’s Degree is desirable, but not required.
• Advanced computer skills; previous experience working with Google Suite, or similar products is necessary.
• Hard-working and successful in previous positions.
• Strong communicator and mediator.
• Well organized. Excellent time-manager.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Office: 1 year (Required)

Ability to Relocate:

• Davenport, IA 52806: Relocate before starting work (Required)

Work Location: In person

Salary : $16