What are the responsibilities and job description for the Online Sales Specialist position at Ruidoso Trading Post?
Job Overview
Ruidoso Trading Post is looking for a highly motivated and tech-savvy Online Sales & E-Commerce Specialist to join our team! This role is perfect for someone who is passionate about online sales, digital customer engagement, and showcasing unique handmade Native American jewelry and stones. You will play a key role in streaming live sales, managing online inventory, handling customer inquiries, processing returns, and assisting with packaging and shipping when needed.
Duties & Responsibilities
- Live Stream Sales & Customer Engagement: Host engaging live sales sessions, interact with customers in real-time, and showcase products effectively.
- Product Photography & Listings: Take high-quality photos of new inventory and upload them to our online store with compelling descriptions.
- Customer Service & Order Management: Provide prompt and professional customer support via email, chat, and social media. Handle inquiries, process returns, and resolve order issues.
- Inventory & Website Management: Maintain accurate product listings, update stock levels, and optimize the online shopping experience.
- Packaging & Shipping Assistance: Assist with order fulfillment by properly packaging and shipping products when needed.
- Sales Growth & Marketing Collaboration: Work with the team to develop online promotions, track sales trends, and explore strategies to increase online engagement.
Skills & Qualifications
- Experience in e-commerce, retail sales, or online customer service.
- Comfortable being on camera for live sales and interacting with customers.
- Strong photography skills (experience with product photography is a plus).
- Familiarity with online selling platforms (e.g., Etsy, CommentSold, Amazon, or Shopify).
- Knowledge of social media engagement strategies for live sales and customer outreach.
- Excellent communication skills and ability to build positive customer relationships.
- Detail-oriented with strong organizational skills to manage inventory and online listings.
Why Join Us?
Be a part of an established and growing business specializing in authentic Native American jewelry, stones, and collectibles. You'll get to work in a dynamic and creative environment, helping to expand our online presence and connect with customers worldwide.
If you’re ready to bring your online sales and digital marketing expertise to a unique and exciting role, apply today!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Schedule:
- Evenings as needed
- Monday to Friday
Work Location: In person
Salary : $16 - $20