What are the responsibilities and job description for the Production Associate/Customer Service position at Rump's Butcher Shoppe?
Small family run Butcher Shoppe looking for employees to help with meat processing including production, packaging products, restocking products on show floor, customer service at meat/deli counter, cleaning/dishes and running cash register. We are open Monday - Saturday 9am - 6pm
Duties:
- Provide exceptional customer service to clients via in-person interactions
- Assist customers with inquiries, concerns, and product information
- Process orders, returns, and exchanges accurately and efficiently
- Maintain a high level of product knowledge to effectively address customer inquiries
- Collaborate with other team members to resolve customer issues and ensure customer satisfaction
- Follow up with customers to ensure their needs have been met
Requirements:
- Previous experience in a customer service role preferred
- Excellent communication skills
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to work well in a fast-paced environment
Note: Experience in retail or restaurant a plus
At our company, we value our employees and offer a competitive compensation package including:
- Competitive pay based on experience
- Leniency with time off requests
- Closed on all major holidays
If you are a motivated individual with excellent customer service skills, we encourage you to apply for the position of Customer Service Representative. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Rotating weekends
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $15 - $20