Senior Business Analyst

As a member of the IT team, the Senior Business Analyst will be responsible for the project management, analysis, maintenance, testing and end-user training of the systems that support Rumpke operations teams. The Senior Business Analyst work closely with Rumpke departments and lines of business to identify, define, test, and manage the implementation of important business and IT initiatives. These initiatives may include SAP S/4 HANA, Waste & Recycling software, and other strategic department software. This role works to support the technology advancement within the organization.

Responsibilities of Position:

• Manages development projects, integration projects, or selection of new software.
• Formulates and defines system scope and objectives as well as creation of project estimation, detailed project plans, work assignments, vendor dates and other aspects for assigned projects.
• Conducts interviews with associates, management and department leaders to develop clear requirements for enhancements or projects as well as identify organization's strengths and weaknesses and suggest areas of improvement.
• Gathers business requirements and translates into technical requirements for the creation of application enhancements and features.
  Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle.
• Reviews, evaluates and develops recommendations for enhancements and support of applications as well as effectively manage change requests or requests for enhancements.
• Serves as functional expert on applications that are data intensive and will require integration.
• Ability to manage IT and business associates time within project selection, requirements gathering, and/or projects.
• Works with programming resources to ensure that system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion.
• Develops training plans for new application releases or changes and assist in troubleshooting post implementation issues for large/complex projects.
• Provide support and training as necessary for Rumpke employees.
• Provide mentorship to other Business Analysts on the team.
• Runs Ad-hoc reports using SQL queries, Access, or other reporting tools.
• Develop test plans or use case scenarios to test and evaluate new or changed applications and functions and determine issues in work flow or software functionality.
• Leads user acceptance test, including reporting and documenting defects, and conducting complex root cause analysis.
• Ability to identify failure in process and address with IT and the business.
• Assists in the development and implementation of quality improvement of processes for IT department and the business.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Other duties as assigned.

Skills & Abilities Needed for Position:

• Build and nurture positive working relationships with the team, internal clients, and vendors.
• Ability to organize and deliver presentations in front of groups.
• Ability to train IT team and business employees.
• Outstanding interpersonal, verbal, and written communication skills.
• Exhibit patience with other associates.
• Proactively seeks opportunities to serve in Leadership roles.
• Possess personal drive and initiative regarding career growth.
• Excellent analytical and problem solving skills.
• Excellent planning and organizational skills.
• Ability to direct and prioritize the work load of the team.
• 5 years of experience in a Business Analyst role

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required.
• Ability to work flexible hours; overtime, weekends, and/or holidays.
• Ability to work overtime, weekends and/or holidays.
• Must be available for 24-hour emergency calls.
• Legally eligible to work in the United States.
• Valid driver's license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

High School (required)
General Education Diploma (preferred)
Bachelors of Relevant field (preferred)

Experience with Lean Six Sigma and/or Project Methodology (Agile, Waterfall, etc.). (preferred)
Experience with system integrations and implementations (preferred)
Focused experience working directly with external vendors (preferred)
5 years: Experience in Business Analyst role (required)