What are the responsibilities and job description for the Operations Manager position at Rumpke of Ohio?
*Flexible Shift*
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
Operations Managers are responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses. This position oversees all operational aspects of the hauling business. Operations Managers implement operating procedures and ensure standards are met. The hours and physical demands may vary by location.
Responsibilities of Position:
- Managing the day-to-day operations of the location and providing leadership and support to managers to ensure quality and budget performance. Including P&L reviews to ensure that budgets are met.
- Monitor budget and operating metrics while diagnosing and improving processes, procedures, and performance.
- Managing staff by hiring, training, performance management, counseling, and safety. This includes maintaining proper records and files.
- Interact with local, city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, negotiate new contracts, and ensure regulatory compliance standards.
- Conduct investigations for accidents, incidents, and property damage claims, completing accurate and detailed reports and necessary follow-up, to ensure all compliance goals are at or exceeded.
- Develop and implement programs for optimal equipment utilization by working with the maintenance department to monitor and improve fleet utilization, repair, and maintenance costs.
- Approve expenses and manage the budget for the operations department.
- Formulate short- and long-term goals and action plans with the District Managers and Regional Vice President.
- Perform all tasks in a safe manner in compliance with all local, state, and federal regulations and company policies.
- Other duties as assigned by management.
Supervisory Responsibility:
- This position will manage 6 to 10 employees.
- This position will oversee and direct other managers.
Skills & Abilities Needed for Position:
- Excellent verbal and written communication skills.
- Thorough understanding of routing and contract requirements.
- Demonstrated problem-solving, analytical, critical thinking, and decision-making skills.
- Computer skills: proficient in Windows and Microsoft applications.
- Ability to prioritize work and the placement of personnel, equipment, and material.
- Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with employees, co-workers, and management.
Experience & Knowledge Needed for Position:
- Knowledge and experience of the waste industry and hauling operations preferred.
- Knowledge of safety regulations and requirements (DOT, OSHA) preferred.
- Must have previous management experience.
- Minimum 2 years’ experience in transportation/fleet management.
Physical Requirements in a Regular Workday:
- Frequently lifting/carrying and pushing/pulling a max of 20lbs.
- Occasionally lifting/carrying and pushing/pulling a max of 50lbs.
- Rarely lifting/carrying and pushing/pulling a max of 75lbs.
- Frequently stooping/kneeling/crouching/crawling.
- Occasionally, climbing and/or balancing.
- Continuously working inside and outside. With changing temperatures and wet/humid conditions.
- Continuously working in areas of dust, odors, mist, gases, and other airborne matter.
Additional Working Conditions/Aspects:
- Must be at least 19 years of age.
- No more than 3 moving violations within the last 2 years.
- Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years.
- Possible exposure to high traffic conditions and/or tight driving areas.
- Exposure to residential and commercial waste.
- Ability to travel between offices, as required.
- Ability to work flexible hours; overtime, weekends, and/or holidays.
- Ability to work overtime, weekends, and/or holidays.
- Must be available for 24-hour emergency calls.
- Legally eligible to work in the United States.
- Valid driver’s license (if applicable).
- Must successfully complete pre-employment testing.
- Must be able to read and speak the English language.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Education
Required- High School or better
- General Education Diploma or better
- Bachelors or better in Relevant field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.