What are the responsibilities and job description for the IT Business Systems Analyst position at Runergy Alabama?
• Provide operational support for internal applications, ensuring high availability and minimal disruptions.
• Troubleshoot and resolve application issues, collaborating with cross-functional teams.
• Gather requirements and analyze business processes for system improvements.
• Translate business needs into functional specifications for SharePoint and similar systems.
• Test and validate system enhancements to ensure they meet business requirements.
• Analyze existing processes to identify opportunities for optimization and automation.
• Propose solutions to streamline operations and document detailed business process models.
• Maintain comprehensive documentation of system configurations and procedures.
• Develop training materials and conduct user training sessions to enhance system utilization.
• Act as a liaison between stakeholders, development teams, and IT professionals.
• Assist in project planning, coordination, and tracking to ensure successful execution.
