What are the responsibilities and job description for the Desktop Support Analyst Intern position at Ruoff Mortgage Company Inc?
Description
Desktop Support Analyst Summer Internship - May 14th - August 1st, 2025
Ruoff Mortgage is looking for an IT Desktop Support Analyst intern. This position will assist the Desktop Support team in the IT Department with various tasks for the company-wide Ruoff team.
Requirements
Responsibilities
- Learn and discover the intricacies of Microsoft Intune and Autopilot as we spear head a project to replace the companies’ aging laptops
- Assist in the replacement of printers/scanners/copiers while learning the functionality of a print server
- Help manage inventory and proper disposal of assets utilizing Active directory, security applications, and Asset management software
- Active Directory revamp: Help us create dynamic groups that automate the way Ruoff works and provides correct access to its users
- Maintains a professional image and standards consistent with company policies and procedures
- Responsible for a high level of confidentiality and security while handing personal information; verbal and/or written documentation
- Perform other tasks as requested
Knowledge, Skills and Abilities
- Must be working towards Bachelor’s degree in Information Technologies, Computer Science, Cyber Security, or related field.
- Knowledge of networking protocols, PC hardware and software installation, Active Directory, M365, Entra AD administration and similar skills needed
- Technical writing skills are a plus
- Proficient with Microsoft Office products: Excel, Word, and Outlook
- Attention to detail, multi-tasking and broad communication skills are essential
