What are the responsibilities and job description for the Dental Receptionist position at Ruohong Jiang, DDS, PLLC?
Required
Must speak bilingual Chinese/English
Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for patients, and facilitating smooth communication between patients and dental staff. This role requires proficiency in medical scheduling and familiarity with dental terminology, as well as experience with office management systems.
Duties
- Greet patients warmly upon arrival and assist them with check-in procedures.
- Schedule appointments efficiently using Athenahealth or similar medical scheduling software.
- Manage patient records and ensure accuracy in data entry, including 10 key typing tasks.
- Handle phone calls, answer inquiries, and provide information regarding services offered.
- Process patient payments and maintain financial records in compliance with clinic policies.
- Assist in the coordination of patient flow within the clinic to optimize service delivery.
- Maintain cleanliness and organization of the front desk area and waiting room.
- Collaborate with dental staff to ensure effective communication regarding patient needs and appointments.
- Utilize knowledge of dental terminology to assist in coding and billing processes as needed.
Experience
- Previous experience as a receptionist in a dental or medical setting is preferred.
- Familiarity with office management software such as Meditech is a plus.
- Strong understanding of dental terminology and coding practices is advantageous.
- Excellent communication skills, both verbal and written, are essential for effective patient interaction.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving with strong organizational skills is required.
Join our team as a Dental Receptionist where you can contribute to providing exceptional care while growing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Malpractice insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
Schedule:
- Every weekend
- Extended hours
- Monday to Friday
- Weekends as needed
Language:
- Chinese (Required)
Ability to Commute:
- Flushing, NY 11355 (Required)
Work Location: In person
Salary : $18 - $22