Case Manager ? DSS Family Centered program

POSITION SUMMARY

The Case Manager-DSS Family Centered Program will be responsible for providing case management support, guidance and referrals to assist Ulster County Department of Social Services (DSS) clients residing in area hotels and motels with a goal toward housing stability.
The DSS Family-Centered Case Managers will provide a â??warm hand offâ?? to area housing providers and local landlords so that families are more likely to successfully transition from hotel/motels into housing and remain stably housed. This is a RUPCO position but will be seated at Ulster County DSS's office located at 1061 Development Court, Kingston NY with drop in space at RUPCO's office located at 289 Fair Street in Kingston. This position pays $41,000.00 annually.

ESSENTIAL RESPONSIBILITIES

• Provide case management support for DSS clients residing in area hotels/motels with a goal for

housing stability

• Collaborate with DSS staff on site to respond to client housing needs as they arise
• Travel to area hotels and motels and conduct meetings with clients to assist with the

completion of paperwork

• Assist with the completion of housing applications and other related paperwork
• Assist with resume development, and financial literacy including budgeting and planning
• Make referrals and assist clients in securing mainstream benefits
• Collaborate with other agencies that may offer identified needed services and supports
• Track progress obtaining supports identified in goal planning
• Responsible to ensure confidentiality of client files
• Responsible for data entry of clients in all applicable databases
• Prepare quarterly reports on numbers served, status and successful outcomes. Provide

additional reports as required

• Responsible for timely return of phone follow up with clients and providers
• Some flexibility to work hours as business necessitates and to best serve the clients of the

program

• Other duties as assigned

REQUIRED QUALIFICATIONS

Education:

• Bachelor's Degree in in human services related field (social work, psychology, or mental

health counseling) is highly recommended

• High school diploma required

Experience:

• 3 years of experience working in the human services field and/or Case Management Experience

is required

• Experience with homeless, vulnerable populations preferred
• Must have knowledge of entitlement benefits programs and resources available for low-income

families, senior and/or disabled populations

Skills:

• Must have good communication and interpersonal skills and the ability to work with

diverse groups

• Computer literacy and data base experience in excel and access helpful
• Must have current driver's license and reliable vehicle for travel