Case Manager ? DSS Family Centered program

POSITION SUMMARY

The Case Manager-DSS Family Centered Program will be responsible for providing case management support, guidance and referrals to assist Ulster County Department of Social Services (DSS) clients residing in area hotels and motels with a goal toward housing stability.

The DSS Family-Centered Case Managers will provide a ?warm hand off? to area housing providers and local landlords so that families are more likely to successfully transition from hotel/motels into housing and remain stably housed. This is a RUPCO position but will be seated at Ulster County DSS?s office located at 1061 Development Court, Kingston NY with drop in space at RUPCO?s office located at 289 Fair Street in Kingston. This position pays $41,000.00 annually.

ESSENTIAL RESPONSIBILITIES

• Provide case management support for DSS clients residing in area hotels/motels with a goal for housing stability
• Collaborate with DSS staff on site to respond to client housing needs as they arise
• Travel to area hotels and motels and conduct meetings with clients to assist with the completion of paperwork
• Assist with the completion of housing applications and other related paperwork
• Assist with resume development, and financial literacy including budgeting and planning
• Make referrals and assist clients in securing mainstream benefits
• Collaborate with other agencies that may offer identified needed services and supports
• Track progress obtaining supports identified in goal planning
• Responsible to ensure confidentiality of client files
• Responsible for data entry of clients in all applicable databases
• Prepare quarterly reports on numbers served, status and successful outcomes. Provide additional reports as required
• Responsible for timely return of phone follow up with clients and providers
• Some flexibility to work hours as business necessitates and to best serve the clients of the program
• Other duties as assigned