What are the responsibilities and job description for the Service Manager position at RUSH TRUCK LEASING?
The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.
Rush Truck Leasing opens the door to the world of opportunity. We are the premier commercial transportation solutions provider for businesses across North America. Our network of Idealease and PacLease partners allow us to offer our customers complete truck leasing and rental solutions across our network of dealerships. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities :
- Prepare and administer an annual operating budget for the service department.
- Monitor and control the performance of the department using appropriate reporting and tracking systems.
- Monitor technicians’ daily productivity reports and corresponding payroll records.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
- Prepare pricing guides and maintenance menus for frequent labor operations.
- Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
- Maintain reporting systems required by general management and corporate personnel.
Benefits :
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications :
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.