What are the responsibilities and job description for the Nurse Care Manager position at Rush?
Location : Chicago, IllinoisBusiness Unit : Rush Medical CenterHospital : Rush University Medical CenterDepartment : Ambulatory Care ManagementWork Type : Full Time (Total FTE between 0.9 and 1.0)Shift : Shift 1Work Schedule : 8 Hr (7 : 00 : 00 AM - 3 : 00 : 00 PM)Rush offers exceptional rewards and benefits learn more at our Rush benefits page ().Pay Range : 37.41 - 64.82Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary : The Nurse Care Manager is an Illinois licensed Registered Nurse who provides care coordination services to Rush patients through a diverse role as a clinician, educator, care coordinator and advocate. The Nurse is an expert in chronic disease management, prevention, health maintenance, and clinical evaluation of medical and psychosocial needs. Provides timely telephonic outreach to discharged patients in order to better engage them with their own care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.Other information : Required Job Qualifications : - Bachelor's Degree in Nursing.- Current RN Licensure in the State of Illinois.- Three years of progressive nursing experience in hospital, ambulatory or home health setting.- Exceptional communication skills, both written and oral.- Ability to positively influence others with respect.- Strong critical thinking and analytical skills.- Strong sense of compassion and strong interpersonal skills.- Ability to function independently, to organize and prioritize effectively, and be self-motivated.Preferred Job Qualifications : - Three years of progressive nursing experience in hospital, ambulatory or home health setting with a focus in disease or case management.
- Bilingual - SpanishResponsibilities :
- Facilitates communication with patients and care team, coordinates referrals, and promotes optimal allocation of available resources.
- Adheres to evidence-based treatment guidelines in facilitating care for chronic care / disease management.
- Contributes to documentation of individualized care for identified patients, focusing on specific treatment goals. Assesses progress toward goals based on clinical judgment, review of patients' self-monitoring tools and trends in clinical data.
- Assesses and monitors adherence to outreach and problem-solve intrinsic barriers to effective patient self-management of chronic conditions (i.e. education level, language barriers, etc.).
- Identifies extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy coverage) and works with patient, care team and other available resources to alleviate barriers.
- Provides educational materials and resources to patient and family that are in a format which is specific to the patient / family learning abilities and language preference.
- Refers patients / families to self-management support programs as needed.
- Assists with the timely follow-up and coordination of care for patients discharged hospital setting requiring complex care management.
- Communicates with internal and external care providers (specialty consultants, home health agencies) to ensure safe and effective care management.
- Analyzes clinical data to track patient outcomes to determine if case management has improved patient status.
- Triages patient phone calls for acute patient issues and counsels accordingly.
- Participates in medical home quality improvement initiatives; activities may include data collection, chart review, interdisciplinary collaboration, analysis of patient data and inter-professional staff meetings.Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
