What are the responsibilities and job description for the Sales BDC Call Center Representative position at Russ Auto Group / Beaverton Toyota?
Be a part of Beaverton Toyota's dynamic Sales BDC Call Center Team! We are looking for a fun spirited and driven individual to join the heart of our Sales Call Center Team! If you possess call center experience and are not afraid of a high-volume Dealership with continual progressive growth, we want to talk to you! Our family-owned business and excellent suburban location is just part of the draw to our CLEAR company culture! Each department is designed to encourage a sustainable career path within the company.
Great opportunity to join a progressive company, focused on our guests! Awesome income potential which consists of a base $16.00 per hour generous performance-based bonuses
RESPONSIBILITIES:
· Must be able to master inbound and outbound call strategies.
· Excellent telephone skills are an absolute must for this position.
· Monitor personal daily, weekly and monthly sales statistics
· Handle guest questions that demand attention tactfully, promptly and with genuine care for the Guest’s concerns
· Achieve the sales and customer satisfaction objectives set by management
· Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation
· Drive daily calling activities -Inbound and outbound calling campaigns
REQUIREMENTS:
· We prefer a minimum of 1-year experience in call center, sales, BDC and/or Internet sales.
· Extensive phone customer service experience with a proven track record of success.
· We are looking for a Superstar who has excelled in previous positions.
· Outstanding communication skills, both verbal and written.
· Superb customer service skills with the proven ability to resolve customer service issues and ability to follow through with customer.
· Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
· The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
· Basic computer knowledge including Microsoft Office and efficient typing and writing skills.
· Strong organizational expertise and an attention to detail.
· Must be able to work flexible hours and days, including weekends.
- Bilingual is a plus!
We offer several benefits as a Beaverton Toyota employee including highly competitive compensation, partially employer paid medical and dental plans, flexible spending account, supplemental group insurance options, most competitive 401(k) match program in our industry, employee discounts, holiday pay, paid time off after 90-days, on-site cafe, and free parking! Our family business of 53 years is GROWING! Come grow with us!
Beaverton Toyota is an Equal Opportunity Employer committed to a drug free workplace. All candidates will be required to submit to a criminal background check and pre-placement drug screening.
Job Type: Full-time
Pay: $3,800.00 - $8,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16