Document Coordinator - Russell Sage College

The Document Coordinator completes incoming requests from the Russell Sage College community for printing and document production. They provide customer service to students, faculty, and staff at the front counter, over the phone, by email, and helpdesk. They assist with the issuing of college parking permits and IDs and help process mail and packages.

Hours: Monday through Friday, 7:30am - 4:00pm (8:30am - 4:00pm Summer Hours)

Primary Responsibilities:

• Execute timely requests for printing, scoring, perforating, folding, cutting, binding, and laminating on a variety of paper types and sizes, including poster printing
• Operate and maintain a self-service customer portal for print requests and office inquiries
• Keep meticulous billing records of each print project
• Offer exceptional customer service to guests at the front counter, over the phone, and by email to answer questions and facilitate delivery of mail, packages, and printed materials
• Operate cash register to sell printed items, postage, paper, and shipping materials
• Process and help track pick up of Russell Sage College ID cards and parking permits

When needed:

• Log and shelve packages, process package shipments, and prepare outgoing mail
• Sort and distribute department, faculty, student, and intercampus mail
• Perform proactive cleaning and maintenance of office equipment

The estimated wage is $17.00 per hour for 37.5 hours per week for 52 weeks.

Minimum Requirements:

• An eye for detail and a commitment to quality
• Self-motivated and able to work individually or as part of a team
• Able to multitask, prioritize, and organize work
• Excellent customer service and communication skills
• Able to work effectively with an ethnic, cultural, and socially diverse population
• Able to work at both the Troy and Albany campus locations (when needed)

Preferred Qualifications:

• Experience with digital production printing and binding equipment
• Adept in Microsoft Office applications and Google Workspace
• Proficiency with graphic applications
• Experience working in a higher education setting

RSC offers a dynamic college environment and friendly work atmosphere. Visit our Employment Opportunities page for additional available job openings at RSC.

Russell Sage College is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, veteran status, citizenship or immigration status, sexual orientation, military status, predisposing genetic characteristics, pregnancy, gender, gender identity or expression, familial status, status as a victim of domestic violence, reproductive health decision making, criminal history, and any other legally protected characteristic protected by federal, state or local law. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Russell Sage College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.

Russell Sage College embraces diversity, equity, and inclusion as essential components of a rich intellectual and cultural environment in which all members are given the opportunity to reach their full potential as active participants in our local and global society. Russell Sage College is committed to developing policies and programs to create a campus that supports an optimal learning and working environment for all students, alumnae/i, faculty, administrators, and staff. Please take a look at more information about the diversity, equity, and inclusion initiatives at Russell Sage College.

• Applications accepted until position is filled.
• Reports to: Director of College Services

COVID-19 vaccination is not required, but suggested.