What are the responsibilities and job description for the Sales and Technical Support Representative position at RUSSELL SIGLER INC?
About the Opportunity:
We are seeking a highly motivated Sales and Technical Support Representative to join our sales team at RUSSELL SIGLER INC.
Responsibilities:
- Provide technical support and guidance to outside sales engineers and/or sales representatives.
- Develop and maintain relationships with customers and internal stakeholders.
- Collaborate with various departments to ensure seamless order processing and customer satisfaction.
- Provide accurate and timely quotes and responses to customer inquiries.
- Select and recommend equipment and pricing for customer presentations.
- Evaluate and suggest product recommendations based on customer needs.
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Accuracy and attention to detail.
- Knowledge of Carrier products and software is preferred.
Education and Experience:
- An engineering degree is required.
- A minimum of 0-3 years of experience in HVAC product knowledge and sales is preferred.