What are the responsibilities and job description for the Account Relationship Specialist - Corporate Division position at Russell Tobin?
Corporate Banking Support Role: Join our team as a Banking Client Support Professional and play a vital role in delivering exceptional support to our clients.
You'll be responsible for providing expert guidance on Cash Management products, online account access, and mobile app usage, ensuring seamless client experiences and driving business growth.
Responsibilities:
- Handle incoming calls, respond to client inquiries, and resolve issues efficiently and effectively.
- Collaborate with internal stakeholders to develop and implement process improvements, ensuring timely resolution of client requests.
- Develop and maintain strong relationships with clients, identifying opportunities for upselling and cross-selling.
- Contribute to the development of knowledge management systems, maintaining accurate records and adhering to regulatory requirements.
Our Benefits:
- Comprehensive healthcare coverage, including medical, dental, and vision plans.
- Supplemental coverage, such as accident insurance, critical illness insurance, and hospital indemnity.
- A 401(k)-retirement savings plan, life & disability insurance, and employee assistance programs.
