What are the responsibilities and job description for the Customer Experience Specialist position at Russell Tobin?
Position : Customer Experience Specialist
Location : Onsite in Redmond, WA
Duration : 6-month Contract-to-Hire
Pay : $55 - $62 / hour
Schedule : M-F, 40 hours per week, onsite
Overview :
Join a dynamic team focused on customer engagement, technology storytelling, and digital transformation. As an Envisioning Specialist, you’ll deliver high-impact presentations to senior executives, showcasing the latest cutting-edge technology and inspiring customers to transform their businesses. This is an onsite position based in Redmond, WA, where you will be working directly with customers to present demos and drive impactful engagements at the Microsoft Executive Briefing Center.
Key Responsibilities :
- Deliver in-person presentations and demos to customer executives, showcasing Microsoft’s technology and solutions.
- Inspire and instill confidence in customers by facilitating a wide range of solution area demos, including AI, digital transformation, modern work, and more.
- Collaborate with internal teams to learn new technologies and prepare for presentations.
- Package up materials such as scripts, training videos, and documentation for global teams.
- Share expertise to evangelize complex customer engagement programs.
- Manage the deployment of new technology experiences and provide feedback on existing and new demo experiences.
- Work closely with partners to understand customer challenges and deliver tailored solutions.
Qualifications :
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Salary : $55 - $62
