What are the responsibilities and job description for the Customer Support Specialist position at Russell Tobin?
About the Role
We are looking for a skilled Customer Service Representative to join our team at Russell Tobin. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and ensuring customer satisfaction.
Responsibilities:
- Provide world-class customer service to our clients through various communication channels.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Document customer interactions and maintain accurate records of calls and issues.
- Collaborate with internal teams to resolve complex customer issues.
