What are the responsibilities and job description for the Sales and Support Specialist position at Russell Tobin?
We are seeking a highly motivated and results-driven Sales and Support Specialist to join our team in a remote work arrangement. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients, while also identifying opportunities to drive sales growth.
The successful candidate will possess strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. They will also be required to have a solid understanding of our products and services, as well as the ability to troubleshoot and resolve complex customer issues.
In this role, you will be responsible for:
- Managing inbound calls from new and existing clients, addressing customer inquiries and processing orders.
- Resolving complaints and troubleshooting issues to determine appropriate solutions.
- Providing product information and recommendations to customers.
- Identifying opportunities to drive sales growth and working closely with the sales team to achieve targets.
