Property Manager (Affordable Housing)

Role: Property Manager

Reports To: Regional Property Manager or Senior Regional Property Manager

Location: Oklahoma City, OK; Austin, TX (Live On-Site)

Job Type: Permanent, Salaried

Summary:

Rust Belt Resources has partnered with a national housing leader, with over 2,000 affordable units, seeking high quality Property Managers at multiple sites. The ideal person will come from the affordable housing sector with experience in compliance and maintaining LIHTC/HUD properties. This role has a high degree of ownership and autonomy with great leadership support and mentorship.

·         As the Property Manger you will be responsible for managing the daily operations and achieving the financial goals of the property.

·         The Affordable Property Manager oversees personnel, working wait list and leasing, collections, resident retention and customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance with budgeted parameters.

·         The Affordable Property Manager directly supervises the Maintenance Supervisor, Assistant Manager and Leasing staff and oversees the maintenance staff.

Compliance Duties

·         Ensure that property records are accurately maintained and reports completed in an accurate and timely manner.

·         Inspect property regularly to ensure that it is well maintained and has good curb appeal.

·         Supervise outside contractors working on the property.

·         Distribute petty cash funds and request reimbursement.

·         Process purchase orders as goods and services are ordered on a weekly basis.

·         Ensure that apartments are cleaned and made-ready after move-outs.

·         Review prior year Management and Occupancy Report to ensure deficiencies have been corrected on HUD governed properties.

·         Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.

·         Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s).

·         Oversee and maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process.

·         Process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property.

·         Ensure property maintains its applicable fractions and set aside requirements identified in the property LURA (if assigned to a Tax Credit property).

·         Assist the Regional Property Manager in audit preparations and ensure on-site compliance on all corrections.

·         Handle recordkeeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations.

·         Handle notices, legal filings and evictions as required by HUD/TC/ADHP/HOME/Bond regulations.

·         Maintain waiting and transfer lists per HUD/CA/TC guidelines.

Financial Duties

·         Forecast needs for fiscal year and develop budget based on these needs.

·         Implement budget keeping expenses within budgeted guidelines.

·         Review, approve and process all applicable purchases and purchase orders.

·         Review monthly income and expense reports and report on any variance from budget.

·         Collect rents and institute proper procedures against delinquent accounts.

·         Initiate eviction procedures for failed payments.

·         Make daily bank deposits.

·         Collect security deposits from residents and record date and time of collection.

Personnel Duties

·         Recruit and hire an effective and qualified staff.

·         Evaluate staff performance and give feedback regularly.

·         Collect, approve and forward timesheets on time each pay period.

Administrative Duties

·         Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)

·         Attends scheduled corporate management meetings.

·         Maintains records on all aspects of management activity on a quarterly basis.

·         Submits required reports to VP as scheduled.

·         Updates Capital Project report monthly.

Resident Relations

·         Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints.

·         Complete quarterly unit inspections to identify, report, and prevent REAC/UPSC deficiencies.

·         Properly coordinate the administration of supportive services with the Social Service Provider to ensure resident support.

Maintenance Duties

·         Maintain work orders on all maintenance requests and respond to those requests within 24 hours.

·         Reviews all Preventative Maintenance, Service Order, and Capital Reports with Maintenance Supervisor.

·         Handle resident complaints and maintenance related-issues to avoid Fair Housing Complaints.

Marketing/Leasing Duties

·         Achieve targeted occupancy levels for the property.

·         Market the property and generate qualified traffic.

·         Lease or help lease the property to prospective residents.

·         Maintain a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.

Safety Duties

·         Reports all liability and property incidents to the regional property manager immediately.

Requirements

Required Skills/Knowledge:

·         Associate’s Degree or higher

·         2 years affordable housing property management experience

·         1 years of supervisory experience (staff of 2 or more)

·         Strong knowledge of HUD policies, ideally in Project Based Section 8 rules for Affordable Housing.yh

o   Includes Tax Credit/AHDP/HOME/Bond policies.

·         In-depth knowledge of One Site Leasing and rents.

·         Experience with most recent version of the 4350.

·         Knowledge of HUD Secure Systems (TRACS, IMAX, etc).

·         Ability to establish rapport with residents, staff, and HUD agency personnel.

·         Proactive mindset able to prioritize tasks with little supervision.

·         Experience with general marketing and affirmative marketing a plus.

·         COS and TCS certifications highly preferred.

·         Bilingual is a plus

Benefits

Benefits:

Full Benefits package including 401(k)