What are the responsibilities and job description for the Account Consultant position at Rustman Agency?
We are seeking a knowledgeable and client-focused Account Consultant to manage relationships, provide strategic advice, and ensure client success. This role bridges sales, service, and consulting, ideal for someone who thrives in a relationship-driven, problem-solving environment.
Key Responsibilities:Act as a trusted advisor for assigned clients, understanding their business needs and goals
Provide tailored recommendations to optimize product or service use
Analyze account data, track KPIs, and present insights and strategies for improvement
Identify growth opportunities, upselling or cross-selling where appropriate
Collaborate with internal teams to implement client solutions and resolve issues
Conduct regular business reviews and ensure ongoing client satisfaction
Maintain accurate documentation in CRM and project management tools
Bachelor’s degree in Business, Marketing, Communications, or related field
2–4 years of experience in account management, consulting, or client services
Strong analytical and problem-solving skills
Excellent communication, presentation, and relationship management abilities
Experience with CRM and analytics tools (e.g., Salesforce, Excel, Tableau)
Ability to balance multiple projects and clients simultaneously
Background in consulting, SaaS, or B2B services
Knowledge of industry-specific trends (e.g., healthcare, finance, tech)
Experience in data storytelling or client reporting
Competitive salary with performance-based bonuses
Comprehensive benefits including health, dental, and vision coverage
Flexible work environment (remote/hybrid options)
Professional development and growth opportunities
Collaborative and supportive team culture
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