What are the responsibilities and job description for the Front Office Support Professional position at Rutland Regional Medical Center?
Job Summary
We are seeking a skilled and detail-oriented Front Office Assistant to join our team at Rutland Regional Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and service to our patients, families, and visitors.
About the Role
As a Front Office Assistant, you will serve as the first point of contact for patients and families, providing a warm and welcoming experience. You will be responsible for registering patients, collecting demographic and insurance information, and ensuring accurate billing and records. You will also provide excellent communication and customer service skills, handling multiple phone calls and face-to-face conversations with ease.
Responsibilities
* Register patients with complete demographic, insurance, and clinical information
* Collect co-payments and other payments at point of service
* Provide accurate and timely information to patients regarding their clinic visits, diagnostic testing, or procedures
* Communicate effectively with patients and families, addressing concerns and answering questions
* Assist clinical staff as needed with clerical duties and other tasks
* Maintain accurate and up-to-date records, including patient demographics and insurance information
Requirements
* High school diploma or equivalent required
* 2 years of secretarial experience or medical office training, including 1 year of patient or customer service experience
* Experience using a computerized health information system
* Excellent oral and written communication skills
* Strong knowledge of basic computer skills
* Moderate knowledge of medical terminology
* Ability to work in a fast-paced environment and multitask effectively
Pay Information
$15.80 - $23.46 per hour
Work Environment
Rutland Regional Medical Center is a dynamic and growing healthcare organization dedicated to delivering high-quality patient care and service. Our state-of-the-art facilities and cutting-edge technology ensure that our patients receive the best possible care.
We are seeking a skilled and detail-oriented Front Office Assistant to join our team at Rutland Regional Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and service to our patients, families, and visitors.
About the Role
As a Front Office Assistant, you will serve as the first point of contact for patients and families, providing a warm and welcoming experience. You will be responsible for registering patients, collecting demographic and insurance information, and ensuring accurate billing and records. You will also provide excellent communication and customer service skills, handling multiple phone calls and face-to-face conversations with ease.
Responsibilities
* Register patients with complete demographic, insurance, and clinical information
* Collect co-payments and other payments at point of service
* Provide accurate and timely information to patients regarding their clinic visits, diagnostic testing, or procedures
* Communicate effectively with patients and families, addressing concerns and answering questions
* Assist clinical staff as needed with clerical duties and other tasks
* Maintain accurate and up-to-date records, including patient demographics and insurance information
Requirements
* High school diploma or equivalent required
* 2 years of secretarial experience or medical office training, including 1 year of patient or customer service experience
* Experience using a computerized health information system
* Excellent oral and written communication skills
* Strong knowledge of basic computer skills
* Moderate knowledge of medical terminology
* Ability to work in a fast-paced environment and multitask effectively
Pay Information
$15.80 - $23.46 per hour
Work Environment
Rutland Regional Medical Center is a dynamic and growing healthcare organization dedicated to delivering high-quality patient care and service. Our state-of-the-art facilities and cutting-edge technology ensure that our patients receive the best possible care.
Salary : $16 - $23
