What are the responsibilities and job description for the Medical Receptionist Specialist position at Rutland Regional Medical Center?
About the Role
The Front Office Assistant provides critical support to the healthcare team by serving as the primary point of contact for patients and other stakeholders. This dynamic role requires exceptional communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.
Key responsibilities include:
- Registering patients with accurate demographic, insurance, and clinical information.
- Providing clear information regarding payments and collecting co-payments.
- Handling phone calls and face-to-face interactions with customers, demonstrating high levels of integrity and professionalism.
Effective communication and teamwork are vital in this role, as the Front Office Assistant works closely with clinical staff to ensure seamless patient care. A strong understanding of medical terminology and computerized health information systems is also essential.
Education and Experience
- High School diploma or equivalent.
Preferred Skills
- Two years of secretarial experience or medical office training.
- One year of patient or customer service experience.
- Experience using a computerized health information system.
Salary Range: $15.80 - $23.46
Salary : $16 - $23
