What are the responsibilities and job description for the Financial Counselor position at RWJBarnabas Health Corporate Services?
Job Summary :
The Financial Counselor supports the reduction of Accounts Receivables for the Patient Financial Services department.
The Representative may also perform various duties including assisting patients directly with their bill or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, prompt handling of Accounts Receivable credits and trend monitoring.
Under limited supervision, determines liability on patient accounts, and works with patients or their representatives to provide financial assistance or secure payment.
Facilitates processing of Medicaid and other financial assistance applications and initiates eligibility determination for Health System's charity care fund.
Key Responsibilities :
- Support maximization of collection of balances due or account resolution from all sources.
- Facilitate account resolution by accurately identifying, following up on, or correcting billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and / or insurance carriers.
- Timely identify, research, and resolve any issues that may cause delays in payment or account resolution.
- Identify and recommend opportunities to improve collections and follow-up activities.
- Work collaboratively across teams, with peers, and revenue cycle departments.
Requirements :
Preferred :
Scheduling Requirements :
About RWJBarnabas Health :
RWJBarnabas Health is a premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner.
We advance innovative strategies in high-quality patient care, education, and research to address both clinical and social determinants of health.
At RWJBarnabas Health, our Total Rewards package provides comprehensive benefits and resources to support employees' physical, emotional, social, and financial health.
We aim to make a unique impact in local communities throughout New Jersey.
Equal Opportunity Employer
