What are the responsibilities and job description for the Branch Mortgage Loan Officer position at RWM Home Loans?
About RWM
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly providing award-winning 5-star service to help clients achieve their home financing goals. Our mission is to empower communities through financial education and homeownership and we're building a team of passionate individuals who share this vision from coast to coast. We offer a wide variety of loan programs with flexible options and tailored consultations, helping us guide clients every step of the way to long-term financial success.
Our commitment to excellence is reflected in our workplace culture, which has earned us repeat recognition as a Top Workplace, with honors for employee appreciation, professional development, well-being, and innovation. With access to upper management and a platform to share your ideas, we're committed to investing in our team members' growth and we offer a variety of development opportunities and growth avenues. Ready to make a difference and advance your career? Join our award-winning team and achieve your career goals with us!
Job Overview
We are looking for an experienced, service, and detail-oriented mortgage loan officer to join our team in Kingman, AZ. This role is ideal for a motivated originator who thrives on building relationships and delivering exceptional service. As part of our team, you'll play a key role in strengthening partnerships within the local market and expanding our footprint in the community. With the support of a dedicated LOA, processor, in-house underwriting team, and cutting-edge tech stack, we'll remove obstacles and provide the resources for you to close more loans. If you have a proven track record of delivering 5-star service and creating lending solutions for your clients, we'd love to have you on our team. We are a forward-thinking group of individuals with a common vision to help as many people as possible achieve their dream of homeownership. Please apply today!
Key Responsibilities
- Deliver a personalized, consultative experience to clients, consistently exceeding expectations and maintaining a 5-star rating.
- Manage an established referral partner and have the opportunity to convert warm leads.
- Educate clients on loan options, rates, and terms to empower informed decisions and ensure smooth transactions.
- Submit clean, complete files to streamline processing and underwriting, proactively addressing any issues.
- Ensure all loan applications comply with regulatory requirements and company policies, upholding the highest ethical standards.
- Build and nurture client and partner relationships to generate repeat business and referrals, driving continuous growth.
- Leverage technology, including LOS, POS and CRM systems to enhance efficiency and client service.
- Contribute to a culture of kindness, integrity and innovation, supporting team success and client satisfaction.
Qualifications
PI260617259
