Sales Facilitator

Job Purpose

Seeking a dynamic and motivated Sales Facilitator to join our team. This role is pivotal in ensuring the smooth execution of the sales process by coordinating between internal teams, customers, and stakeholders. The Sales Facilitator will focus on optimizing sales operations, enhancing client experiences, and enabling the sales team to meet and exceed targets

About RWS Sales Operations The Sales Operations Department provides operational and strategic support to global sales teams and is the critical link between sales and many cross-functional departments. The team works closely with many departments to ensure all activities are completed with a high degree of accuracy. The team has a reputation for high standards and high-quality data provision, and this reputation needs to be maintained at all times.

Job Overview

Key Responsibilities

• Sales Support:
• Assist the sales team in managing client communication, proposals, SOWs, Documentations and presentations
• Ensure timely follow-ups with prospects, clients, and internal teams
• Pipeline Management:
• Track and manage Work order, supporting, and uploading documents on client tools
• Prepare and maintain regular sales reports for leadership
• Client Coordination:
• Act as the liaison between the sales team and client project managers to ensure smooth communication and invoicing
• Address client queries promptly and escalate issues when necessary
• Documentation and Proposals:
• Support the creation and documentation of sales contracts, agreements, and proposals
• Ensure compliance with organizational standards in all sales documentation

Skills & Experience

• 2-4 years of experience in sales coordination, support, or facilitation roles
• Bachelor’s degree in business administration, Sales, Marketing, or a related field
• Proficiency in tools like MS Office and CRMs
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• High attention to detail and accuracy in documentation and reporting
• Proactive problem-solving skills with a customer-centric approach
• Ability to collaborate with cross-functional teams and manage deadlines

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65 global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45 AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.