Demo

Site Reliability Engineer

RxBenefits, Inc.
Remote, OR Remote Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

The Site Reliability Engineer will be responsible for keeping all user-facing services and other production systems running smoothly. The SRE will dive deep into systems (OS, storage, applications, infrastructure) to maintain availability, reliability, scalability, and performance. The SRE will interact heavily with RxBenefits’ DevOps, Software Development, and Cloud Operations teams to orchestrate system improvements to push performance forward.

Primary Duties & Responsibilities :

  • Maintain RxBenefits production environment by monitoring availability and performance
  • Take a holistic view of RxBenefits system health
  • Lead the evaluation and recommendation Health and Performance Monitoring software
  • Work closely with Cloud Operations, DevOps, and Development to troubleshoot site performance and health and improve site reliability
  • Participate in system design planning and capacity planning
  • Create sustainable systems and services through automation
  • Provide operational support for multiple large-scale applications
  • Measure and optimize system performance with an eye toward pushing our capabilities forward
  • Gather and analyze metrics from operating systems, applications, and infrastructure to assist in performance tuning and fault finding
  • Conduct post-incident reviews to discover issues that lead to incidents

Required Knowledge, Skills and Abilities :

  • 2 years’ experience in an SRE role or 5 years in DevOps or a comparable role
  • 2 years’ experience with APM tools, (i.e. Datadog)
  • 2 years’ experience with load testing tools, such as K6, LoadView, JMeter, etc.
  • 3 years’ experience with Terraform for infrastructure management
  • 3 years’ experience with AWS Container Orchestration tools, such as ECS and EKS
  • Knowledge of Windows and Linux operating systems
  • 2 years’ experience with CloudTrail and CloudWatch
  • Ability to work independently and manage multiple projects and processes to achieve commitments
  • Excellent interpersonal and communication (verbal and written) skills to all levels of the organization
  • Process and technical documentation skills
  • Preferred Knowledge, Skills and Abilities :

  • 2 years’ experience with Ansible for automation and configuration management
  • Familiarity with Go / React and Java development
  • Familiarity with OpenTelemetry
  • Experience with RDS monitoring
  • Based on relevant market data and other factors, the anticipated hiring range for this role is $112,000 - $139,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals.

    We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

    RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes :

  • Remote first work environment
  • Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
  • Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
  • Additional buy-up options for Short- and Long-Term Disability and Life Insurance
  • 401(k) with an employer match up to 3.5% available after 60 days
  • Community Service Day to give back and support what you love in your community
  • 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
  • Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
  • Tuition Reimbursement for accredited degree programs
  • Paid New Parent Leave that can be used for adoption or birth
  • Pet insurance to protect your furbabies
  • A robust mental health benefit and EAP service through Spring Health to support you when you need it most
  • Salary : $112,000 - $139,000

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