Medical Front Office Receptionist

RxWellness Spine and Health is a top notch wellness and chiropractic practice with an excellent reputation in the DMV. Our mission is to reshape the way our patients approach their health; we want them to lead healthy, happy lives, so that they feel good from the inside out!

The RxWellness culture has been built over the last 25 years and is one of trust, support, collaboration, and teamwork. We are committed to a culture that promotes confidence, inclusivity, and allegiance to our mission.

Our number one asset is our employees and we strive to create growth in a respectful environment. If you have big dreams of doing great things in the medical field…this is an excellent opportunity to learn from the ground up!

Benefits/Compensation

• Optional supplemental insurance (Medical and Dental)
• Performance Recognition Awards
• Annual Performance Reviews with potential for raises and bonuses
• Paid On-the-job Training
• Potential referral bonus
• PTO
• Employee discount

Responsibilities

• Work closely with the team to manage office efficiency, expedite flow, and maximize customer care so that patients have an excellent experience in the office.
• Collaborate with the team to establish and maintain relationships with patients.
• Help oversee the coordination of the front office activities including checking patients in & out, collections, answering phones, responding to e-correspondence and scheduling.
• Engage with insurance companies to verify and oversee coverage for patients.
• Attending periodic training sessions and meetings pertinent to position.
• Performing all other duties as assigned by the Practice Manager, Clinic Director, and/or Doctor.

Qualifications

• Strong Work Ethic – having a growth mindset, being a positive team-player, and willingness to learn.
• Adaptability/Flexibility – ability to adapt easily to changing conditions and work responsibilities.
• Multi-tasking/Attentiveness – ability to attend multiple projects/areas (such as front and back office responsibilities).
• Effective Communication Skills – transparently and respectfully communicating with team and patients; being able to work with lots of different personalities and manage expectations is key for this role.
• Strong Computer Skills – expert ability to use a computer & electronic medical records.
• High Level of Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
• Customer Service Oriented – Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies.
• Detail Oriented – High attention to the multiple and minor details of a project is very important.
• Proactive & Diligent – ability to manage the flow of the office and able to anticipate the office needs.
• Front office or administrative experience required.

To be successful in this role, you must have a love for the medical field, do well working in a fast paced environment, and be comfortable working on computers. Please only apply if you're serious about this position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No less than 37 per week

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• Are you able to work the required shifts: Monday-Thursday 6am-2pm and Fridays 6am-11am. Please do not continue with application if these hours do not work for you.

Experience:

• Customer service: 2 years (Required)
• Medical office: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Rockville, MD 20850 (Required)

Ability to Relocate:

• Rockville, MD 20850: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20