Customer Service

Job Description

Put your skills to better use. RYAN HOFFSTOT INS AGENCY INC Farmers Insurance in Creswell, Oregon, is looking for an individual with experience in the [INDUSTRY] industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as an account manager, we want to hear from you. Apply today!

Salary: $17.00 - $25.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Disability Insurance

Retirement Plan

Evenings Off

Mon-Fri Schedule

Career Growth Opportunities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

Prospecting and generating new businessthrough leads & referral sources.

Generating insurance quotes.

Provide exceptional customer service and support.

Provides on-going support to insurance clients as needed.

Provide customers with additional information about new products and services.

Assess and identify the wants and needs of your customer(s) over the phone.

Handle customer renewals.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Spelling and Grammar skills.

Problem-Solving Capabilities.

A Property & Casualty insurance license is required.