What are the responsibilities and job description for the Licensed Customer Service Representative position at Ryan Nicholson Agency?
EXCITING CULTURE / TEAM CONCEPT / MASSIVE GROWTH OPPORTUNITY
Ryan Nicholson Agency is a full-service multi-line insurance agency where we offer Home, Auto, Life, Commercial, Specialty, Umbrella, and many other products to our customers. We are a tight-knit community of hard-working individuals that live by our core values which are Integrity, Positive Attitude, Work Hard, Accountable, Coachable, and Team Player. We are here to serve and protect our clients loved ones and assets by maintaining the highest standards of integrity and professionalism.
Benefits
Hourly Base Salary Commission Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Answering the phone and routing calls.
- Billing services.
- Handling customer claims.
- Calling customers and vendors to acquire documentation.
- Adding / Removing vehicles and / or drivers.
- Reviewing policies at renewal.
- Retention specialist.
- Cross-selling current clients for other lines of business.
- Sending and confirming cancellations with other insurance companies.
- Lienholder and mortgagee updates.
- Scanning and filing.
- Any other administrative tasks as directed by management.
Requirement
Note : This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the agency.