International Carrier Account Manager

Description

Company Overview

Ryan Transportation is part of Shamrock Trading Corporation, a family of brands in transportation, finance and technology. Shamrock offers a suite of transportation services, which allows us to leverage long-term, multiservice relationships by offering freight, financial services, a fuel card program and trucking technology through a single organization.

Shamrock is headquartered in Overland Park, Kansas and has nine regional offices - Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Shamrock has been recognized among the “Best Places to Work” in both Kansas City and Chicago and was most recently recognized as one of America’s “Most Loves Workplaces” by Newsweek.

Responsibilities

Ryan Transportation and Shamrock Trading Corporation are seeking an International Carrier Account Manager to support cross-border shipping. The objective of the International Carrier Account Manager (ICAM) position is to further identify, develop, manage, and utilize specific high-profile cross border carriers in a strategic and targeted manner for Ryan Transportation. This position will work closely with Account Managers, Director of Sales, Director of Carrier Operations, Business Development Managers, Pricing Analyst, VP of Operations and others to strategically manage the relationships and fleets of large-scale carriers in an effort to align their capacity with high volume, specialized, and key Ryan Transportation customers and lanes. This position will also work with our sales and pricing team to assist in RFP/pricing efforts in their given markets of expertise. The ICAM will report directly to the Director of Carrier Operations with oversight from the VP of Operations.

• Prospecting, solicitation, and procurement of key carriers across multiple levels, modes, and geographical regions
• Qualify and negotiate with carriers to support existing and obtain new business and strategically align your portfolio of carriers with our customer’s freight
• Work with pricing team and carrier sales floor to develop sales strategy for a specific region of the country and/or cross border lanes. Execute communication/marketing plan to educate the sales floor on the capacity
• Build strong relationships with carriers key representatives including dispatchers, management, drivers and other operational personnel
• Identify areas of improvement/operational inefficiencies with carriers and provide/execute problem solving action plans
• Manage daily lane/region operations with key carriers
• Become the subject matter expert (SME) for given lanes and regions relating to carrier operations, pricing, current and future capacity
  
  
  

Qualifications

• Minimum of 3-5 years demonstrated success within the Carrier Sales profession preferred
• Ability to sell cross-functionally throughout all levels of an organization
• Excellent relationship building and negotiation skills
• Strong customer relations ability with analytical and problem-solving skills
• Ability to work independently and alongside team members in a fast-paced and dynamic work environment
• Computer literate in Microsoft Suite, along with basic knowledge and understanding of PC applications. Data entry skills and experience required
• Effective verbal, written and interpersonal communication skills
• Demonstrated organizational and prioritization skills to meet customer/company deadlines
• Bilingual skills with fluency in Spanish and English are a must (must be able to speak, read and write both languages)
  
  
  

Benefits Package

At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:

• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
• Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
• Financial: Generous company 401(k) contributions and employee stock ownership after one year
• Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center
  
  
  

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