What are the responsibilities and job description for the Customer Service Coordinator position at Ryder?
Position Description
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Representative in Woodridge, IL
Warehouse Positions Pay Weekly
- Hourly Pay $19.00 per hour
- Overtime Pay $28.50 per hour
- Schedule: Day Shift Monday - Friday 8:00 am - 4:30 pm
Apply Here with Ryder Today
Click here to see and hear it from a Ryder Supply Chain Employee:
https://www.youtube.com/watch?v=l9vtxZJVI1I
We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment
- Products Being Handled: Food Grade Products
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!
- On the Job Paid Training
- Medical, Dental, Vision, 401 K etc. Start at 30 Days
- Paid Time Off
- 401 K offers a company match
- HIGH VALUED Stock at 15 % Employee Discount
- Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
- Safety Gear PROVIDED
- Safety is Always the First Priority
- State of the Art Equipment and Caring Leadership
Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/
We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
- High school diploma or equivalent
- Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
- Has the ability to make quick, reliable decisions that represent both the customer and Ryder
- Has strong written, organizational, and verbal communication skills
- Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
- Knowledge of WMS systems preferred
- Experience operating forklift equipment preferred
- Equipment certification may be required
Responsibilities
- Performs adminstrative tasks for area or shift
- Maintains filing systems and documents per Standard Operating Procedure (SOP)
- Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
- Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
- Processes returns in Warehouse Management System (WMS) and maintains paperwork
- Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
- Using the location's WMS system, updates area or shift metrics as needed
- Additional duties as assigned, overtime as needed
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Salary : $19 - $29
