Demo

TPA Team Lead

RYZE Claim Solutions
Florida, FL Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/12/2025

At RYZE Claim Solutions, we don’t just process claims—we build relationships, solve challenges, and create opportunities for growth. If you're a claims expert with leadership experience who thrives in a fast-paced environment, we invite you to step up and lead a team of high-performing professionals dedicated to excellence.

Why RYZE?

We foster a culture of collaboration, integrity, and continuous improvement. As a Claims Team Lead, you’ll play a pivotal role in guiding and mentoring a team, ensuring the highest standards of claims handling while working alongside top industry professionals. This is your chance to influence processes, drive results, and grow as a leader.

What You’ll Do

  • Lead & Mentor: Provide guidance, coaching, and feedback to a team of claims adjusters.

  • Oversee Daily Operations: Monitor claims processing and assist with claim allocation.

  • Ensure Quality & Compliance: Provide management oversight of claims files, ensuring adherence to client guidelines and best practices.

  • Support Employee Development: Track team performance and offer coaching to enhance productivity and accuracy.

  • Manage Administrative Responsibilities: Oversee timecards, PTO requests, and notify upper management as necessary.

  • Facilitate Client Communication: Assist clients with escalated inquiries and provide appropriate resolutions.

  • Drive Process Improvement: Identify and implement enhancements to streamline workflows and improve efficiency.

  • Contribute to Team Success: Foster an environment that encourages collaboration, problem-solving, and continuous learning.

What You Bring to the Table

  • 5-6 years of claims experience with a strong background in property claims

  • 1-2 years of team leadership or management experience

  • TPA experience (Required)

  • Proficiency in Xactimate estimating software

  • Bachelor’s degree strongly preferred (or equivalent combination of education and experience)

  • Exceptional communication skills (both written and verbal)

  • Strong analytical, investigative, and problem-solving abilities

  • Tech-savvy mindset with proficiency in MS Office Suite (Word, Excel, Outlook)

  • Bilingual (Spanish) a plus

What’s in It for You?

  • Remote work flexibility – Lead your team from anywhere while staying connected.

  • A culture of leadership and innovation – Your ideas matter, and we encourage continuous improvement.

  • Professional growth and career advancement – We support learning, mentorship, and leadership development.

  • Competitive compensation and benefits – Because we believe in rewarding top talent.


This is your opportunity to make an impact, lead with purpose, and elevate your career in a company that values expertise, dedication, and forward-thinking leadership.

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