What are the responsibilities and job description for the RMA Coordinator position at Ryzen Solutions?
Qualifications
- Education: High school diploma required; an associate or bachelor's degree in business, engineering, or a related field preferred.
- Experience: 2 years of experience in RMA processing, customer service, or operations within a manufacturing or electronics environment.
- Technical Knowledge: Familiarity with PCBAs, electronic components, and manufacturing processes is a plus.
- ERP/MRP Systems: Experience with Syteline or other ERP/MRP systems for tracking and managing returns
- Analytical Skills: Ability to analyze return trends, identify root causes, and work on process improvements.
- Communication Skills: Strong verbal and written communication skills for effective customer interaction and internal collaboration.
- Problem-Solving: Ability to troubleshoot return issues and provide efficient resolutions.
- Attention to Detail: Highly organized with strong documentation and record-keeping skills.
- Team Player: Ability to work cross-functionally with various departments.
Job Type: Contract
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $24 - $28
