What are the responsibilities and job description for the Customer Service Representative position at S and T Bank?
Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at S and T Bank. As a key member of our branch operations, you will provide exceptional customer service and support to our customers while maintaining the highest level of accuracy and efficiency in all transactions.
About the Role
As a Customer Service Representative, you will be responsible for operating a customer service window to provide customers with expert guidance and support on a variety of banking services. You will also work closely with our leadership team to drive business growth and achieve sales and service standards. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment.
• Operate a customer service window to provide customers with expert guidance and support
• Work closely with our leadership team to drive business growth and achieve sales and service standards
• Provide exceptional customer service and support to our customers
• Maintain the highest level of accuracy and efficiency in all transactions
• Identify customer needs and promote bank services to expand the business relationship
Requirements
• High school diploma or equivalent required; specialized training or a two-year degree preferred
• Two to five years of general and specialized experience in banking operations or a related field
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Familiarity with banking software and systems
Working Conditions
This role requires standing for up to 2 hours per day and sitting for up to 5 hours per day. The ability to lift up to 10 pounds regularly and up to 20 pounds occasionally is also required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We Offer
S and T Bank offers a competitive salary range of $16.50 - $24.82 per hour, plus opportunities for professional growth and development.
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at S and T Bank. As a key member of our branch operations, you will provide exceptional customer service and support to our customers while maintaining the highest level of accuracy and efficiency in all transactions.
About the Role
As a Customer Service Representative, you will be responsible for operating a customer service window to provide customers with expert guidance and support on a variety of banking services. You will also work closely with our leadership team to drive business growth and achieve sales and service standards. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment.
• Operate a customer service window to provide customers with expert guidance and support
• Work closely with our leadership team to drive business growth and achieve sales and service standards
• Provide exceptional customer service and support to our customers
• Maintain the highest level of accuracy and efficiency in all transactions
• Identify customer needs and promote bank services to expand the business relationship
Requirements
• High school diploma or equivalent required; specialized training or a two-year degree preferred
• Two to five years of general and specialized experience in banking operations or a related field
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Familiarity with banking software and systems
Working Conditions
This role requires standing for up to 2 hours per day and sitting for up to 5 hours per day. The ability to lift up to 10 pounds regularly and up to 20 pounds occasionally is also required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We Offer
S and T Bank offers a competitive salary range of $16.50 - $24.82 per hour, plus opportunities for professional growth and development.
Salary : $17 - $25
