What are the responsibilities and job description for the Head of APAC, Division Account Management position at S&P Global, Inc.?
About the Role :
Grade Level (for internal use) : 15
Position Overview :
The Head of APAC, Account Management will be responsible for leading the strategic direction, growth, and overall performance of the account management function across the APAC region. This role requires a dynamic and experienced leader who can drive customer success, enhance long-term partnerships, and optimize revenue opportunities within key accounts. The ideal candidate will have a strong background in enterprise sales, client relationship management, and leadership within a multinational commercial organization.
Key Responsibilities :
- Develop and implement the APAC account management strategy aligned with the overall commercial objectives of the organization.
- Cultivate strong relationships with key clients and stakeholders to understand their needs and drive engagement.
- Act as the primary point of contact for major accounts, ensuring their expectations are met or exceeded.
- Inspire and direct a large team of Account Managers in the region, to elevate client engagement and achieve performance in relation to retention and growth.
- Oversee a diverse portfolio of regional accounts, driving growth and retention of the MI Book of Business in the region of ~381 mil.
- Identify opportunities for upselling and cross-selling within the existing client base to drive revenue growth.
- Regularly review performance against targets and implement corrective actions as necessary.
- Stay informed about market trends, competitive landscape, and industry developments to inform strategic decisions.
- Provide insights and feedback to senior leadership regarding market opportunities and challenges.
- Work closely with other departments, including product development, marketing, and customer support, to ensure a cohesive approach to account management.
- Conduct comprehensive account reviews, utilizing analytics to identify opportunities for expansion and improvement.
- Establish and nurture strong relationships with the Account Management leadership team, driving collective success & collaboration across the function.
What we are looking for :
Skills & Competencies :
Why Join Us? This is an exciting opportunity to lead a dynamic team and make a significant impact on our business in APAC. If you are a strategic thinker with a passion for client success and a proven ability to drive results, we invite you to apply.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
Our Purpose :
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our People :
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
Our Values :
Integrity, Discovery, Partnership
Benefits :
Diversity, Equity, and Inclusion at S&P Global :
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
Equal Opportunity Employer : S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Job ID : 312634
Posted On : 2025-02-19
Location : Singapore, Singapore
J-18808-Ljbffr
