What are the responsibilities and job description for the RECEPTIONIST position at S T A R-Stand Together and Recover Centers Inc?
Description
Responsible for being the first point of contact for S.T.A.R. – Stand Together And Recover Centers, Inc. at a center in person and over the phone. In line with our company culture we are seeking a candidate who is friendly, reliable, punctual, dependable, and professional.
Essential Functions:
- Answers S.T.A.R. – Stand Together And Recover Centers, Inc. center business lines, route call to appropriate person, take messages, and deliver to proper person.
- Greet all individuals entering the building.
- Provide clerical support services to staff as needed.
- Maintain guest sign in log.
- Ensures daily member logs (signing in and out) are accurate.
- Ensures members complete daily activity logs, organize them, and turn them in to site manager at the end of the day.
- Attends all monthly all-staff meetings.
- Shows respect, flexibility, and positive attitude for others when dealing with members, employees, and visitors.
- Demonstrates a professional appearance of self, agency, and service in a positive, cooperative and enthusiastic manner.
- Any other duties as required:
- Provides outreach calls to new or non-attending members
- Help members find appropriate chore
- Fills out and distributes STAR Dollars
- Completes transportation orders
- Attempts to gather ASU Surveys, Updated ROI’s SSR’s, etc.
- Pick up donations from various locations
- Passing out and keeping track of paychecks for employers
- Order supplies for center
- Help with tasks around the center when needed
Requirements
Self-identify as a Peer by the InterNational Association of Peer Supporters (iNAPS)
or Mental Health America definition and/or have (or have had a history) of a
Mental Health/Behavioral Health or Substance Use/Abuse Diagnosis
(Bona Fide Occupational Qualification) q Required / x Preferred
Peer Certification q Required / x Preferred
At least 21 years of age (Bona Fide Occupational Qualification) x Required / x Preferred
Valid AZ Driver’s License q Required / x Preferred
Criminal Background Verification x Required / x Preferred
Pre-Hire and Random Drug/Alcohol Screening
Personal Vehicle Required / x Preferred