13211-Program Officer

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Department: Wellness and Active Communities 

Program: Seniors Groups 

Employment Type: Permanent Full-Time (35 hours per week)

Job Summary:

The Program Officer contributes to the wellness, social wellbeing, and lifelong learning of older adults through supporting S.U.C.C.E.S.S.’s seniors’ membership groups and seniors academy.  

Reports To: Program Director

Key Duties and Responsibilities:

• Develops and maintains a supportive relationship with existing and new senior clients accessing program activities 
• Facilitates and supports volunteer led seniors group meetings and activities 
• Schedules and organizes in-person and online social and lifelong learning activities 
• Recruits and works with volunteers and staff to support program activities 
• Organizes seasonal celebrations, showcases, festivities, and events  
• Maintains accurate membership, client and program activity records according to funder, agency, and evaluation needs 
• Compiles monthly, quarterly, and annual program reports and statistics as required 
• Ensures program activities and practices adhere to overall agency standards and policies 
• Implements changes and improvements to the program in line with program targets 
• Develops relationships with key internal and external stakeholders 
• Supports other community events hosted by the division 
• Performs other related duties as required by Program Director 

Education, Training and Experience:

• Bachelor’s degree in Social Sciences, Health, Education, or related discipline (social work preferred). Equivalent combination of experience and education may be considered. 
• A minimum of 1 (one) year of experience in delivering services in a community-based senior service setting, preferably for multi-ethnic older adults 
• Experience working with diverse client population groups 
• Experience working with older adult populations  
• Experience in supervising and working with volunteers  
• Experience with a diverse clientele and immigrant related services 
• Occupational First Aid Certification is an asset 

Job Skills and Abilities:

• Excellent written and verbal communication skills 
• Fluency in Cantonese and/or Mandarin is an asset 
• Excellent organizational and time management skills 
• Excellent interpersonal skills 
• Excellent attention to detail and commitment to excellence in service delivery 

Additional Information:

• Criminal Record Check Required 
• Able to work weekends as required 

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm January 17 2025

We appreciate all applications, only those selected for an interview will be contacted