What are the responsibilities and job description for the Technical Support Engineer position at S1 Technology?
Job Description
Job Description
As part of our commitment to excellence and maintaining a top-tier technical consulting team, S1 Technology is seeking a Technical Consultant who embodies our values and possesses a deep understanding and expertise in modern technology landscapes. The ideal candidate will meet the following minimum requirements :
Education and Experience :
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 2 years of hands-on experience in service desk, network administration, or a similar role.
- Previous experience in a Managed Service Provider (MSP) environment is highly preferred.
Technical Skills :
Professional Skills :
We're laser-focused on customer experience and a good Technical Support Engineer takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives better!
We pride ourselves on fostering an incredible workplace at S1 Technology. We believe that we'd be nothing without our fantastic team, which is why we make dang sure to focus a lot of time and energy into building the culture at S1! We're always hiring and we're always looking for the best!
Why should you even care?
We want to build a lasting, great, and enduring company that will outlive its owners.
We exist to help small businesses leverage the power of technology to succeed.
You’ll always know why you’re here and how you help S1 and our customers. You’ll participate in the success of dozens of small businesses.
We believe in these values :
Have Fun
Never Lie
Be Meticulous
Be Innovative
Be Bad Ass, but Humble
We’ll make decisions through this lens. We’ll evaluate talent through this lens. We’ll operate based on these values.
Someone who excels in this role is someone who has had previous MSP experience and is excited to help people. You’ll be responsible for responding to support tickets and resolving high-level endpoint and networking problems.
Company Description
We're a strategic Managed IT Service provider with a strong focus on security and we hold ourselves to a very high standard in both customer experience and technical expertise.
Company Description
We're a strategic Managed IT Service provider with a strong focus on security and we hold ourselves to a very high standard in both customer experience and technical expertise.