Human Resources Assistant

Description

This position is responsible for providing daily support to the Human Resources Department and assisting with various administrative tasks as assigned.

Essential Functions:

• Provides professional, courteous, and efficient service to all internal and external customers, reflecting the Bank’s commitment to high standards of integrity and service excellence.
• Complies with and maintains current knowledge of all applicable federal and state banking regulations, as well as with all bank and department policies and procedures.
• Supports the general recruitment and interview process with job postings, screening of applications/resumes, reference checks, background checks, maintaining records concerning recruitment, and supporting correspondence with applicants.
• Administers the employee engagement and recognition portal and processes, as well as tracking of employee anniversaries.
• Completes AAP/EEO reporting and other mandatory reporting.
• Prepares, updates, and maintains new employee documents, policies, non-routine correspondence, and resource materials.
• Prepares files for new employee orientation.
• Responsible for maintaining employee files and records.
• Maintains manual and electronic documents, files, and records, e.g., personnel files, Human Resources Information System, etc.
• Maintains the assigning, tracking, printing, and filing of performance appraisal forms.
• Assists with review and updating of job descriptions, including job code creation.
• Organizes (or assists with the process of planning/implementing) meetings, conferences, and other employee events, e.g., Flu Shot Clinic, United Way Campaign, Holiday Social, BBQs, etc.
• Organizes and coordinates internal benefits, e.g., Jeans Day (communicating with the departments and branches to name a recipient of the donation), Wellness incentives, etc.
• Embraces the Bank’s core values: Caring & Compassion, Excellence, Relationships, Trust, and Enrichment. Be a source of possibilities.
• Administration and scheduling within the Learning Management System.
• Supports and serves as a back-up with the administration of Board packages and transcribe Board meeting minutes and other correspondence.
• Completes various reports and surveys.
• Performs customer service functions by answering employee inquiries and/or directing employees to appropriate HR team members.
• Performs routine administrative tasks including phone coverage, ordering office supplies and business cards, distributing mail, filing, photocopying, etc.
• Performs other miscellaneous duties or special assignments as required or assigned.

Other Duties and Responsibilities:

• Undertakes and manages special projects or assists with other special projects or programs as necessary.
• Assists other departments as directed.
• As directed, produces reports from the Human Resources Information System.
• Serve on various committees as assigned, actively contributing to the improvement of branch operations and customer satisfaction.
• Attends all required meetings and training.

Requirements

Position Qualifications:

• High School Diploma or equivalent required, some post-secondary education preferred. SHRM-CP or SHRM-SCP Certification preferred (and/or PHR/SPHR).
• Two to three years’ experience in HR Department; current HR experience preferred.
• Operational competency using Microsoft Office suite; proficient in Outlook, Word, Excel, and other Windows-based applications. Comfortable learning new software as required.
• Excellent organizational skills; able to meet deadlines, prioritize, follow through; ability to multitask; self-directed and motivated.
• Strong verbal and written skills required.
• Proven ability to deliver quality work during times of increased volume, demonstrating resilience and strong work ethic.
• Strong attention to detail, ensuring that all tasks are completed to the highest standards of accuracy and compliance.
• Ability to work independently and as a team player, contributing to a supportive and collaborative work environment.
• A commitment to ongoing learning and professional development.
• Ability to use discretion and maintain a high degree of confidentiality.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation, as well as facilitate satisfactory relationships with bank employees and external customers.
• Ability to read/see documents and computer screens, to communicate in person and via the telephone and use a computer and other office equipment.
• Dependable and punctual, adhering to attendance standards and demonstrating accountability in all actions.
• Interacts harmoniously and effectively with others, fostering a culture of teamwork and inclusivity that drives the achievement of bank goals and objectives.
• Ability to travel to bank locations.

Working Conditions:

• Physical surroundings are generally pleasant and comfortable with protection from weather conditions but not necessarily from temperature changes.
• Ability to, with or without accommodations, read/see documents and computer screens, communicate in person via telephone or Zoom calls, and use a computer and other office equipment.
• Normally seated with freedom of movement on a regular basis.
• Extensive operation of computers and other office equipment requiring dexterity and coordination and frequent use of hands.