What are the responsibilities and job description for the IT Help Desk Intern: Year-round position at Sacramento Municipal Utility District?
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Title : IT Help Desk Intern : Year-round
Department : End User Solutions
Location : Sacramento, CA, US
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Category : Student
Apply by Date : 02 / 18 / 2025
Hourly Minimum Pay Rate : $23.63
Hourly Maximum Pay Rate : $28.80
We are happy that you are interested in this exciting new position here at SMUD! The SMUD IT team is looking for a highly motivated individual to join our staff. We are looking for a technically inclined and customer service-oriented person who is excited about the prospect of helping our customers with their technology problems and needs. You do not have to have all the answers but be eager and willing to learn in our fast-paced environment. We hope to meet you soon!
About SMUD's College Internship Program
SMUD's College Internship Program provides college interns with an opportunity to contribute their skills and knowledge to SMUD while gaining valuable work experience. Workshops and activities will also be part of the program where interns will have the opportunity to be immersed in SMUD's culture and learn leadership skills as well as develop their professional skills.
SMUD was also recognized by Interns 2 Pros for the 2020 Internship Program of The Year Award in recognition of excellence in internship strategy, implementation, and impact and was one of five finalists for the 2023 Internship Program of the Year from Interns 2 Pros along with Paramount, Fox Corporation, Intuit, and Toyota.
Purpose
Under staff direction, incumbents in this classification are full-time students in a Science, Technology, Engineering or Math program who perform research and analytical tasks for projects and assignments that utilize specific and acquired academic skills and knowledge in alignment with their educational disciplines.
Nature and Scope
The work performed in this classification calls for regular application of analytical and independent research skills. Work is closely related to the employee's academic major in Science, Technology, Engineering or Mathematics.
Duties and Responsibilities
- Performs tasks of an analytical or research nature for suitable projects or ongoing assignments which call for specific acquired academic skills and knowledge in Science, Technology, Engineering or Math.
- May locate sources of information; collect and organize data.
- Makes computations and analyzes data for degree of confidence and for alternative courses of action.
- May develop computer programs relating to assignments and may code material for established programs.
- May develop written, graphical and / or oral reports.
- May assist staff analysts and technical personnel by performing elements of their work under close supervision.
Required Education
Registration as a full-time student (minimum of 12 units) at an accredited college or university in a declared curriculum with a Science, Technology, Engineering or Mathematics (STEM) emphasis that will provide the specific skills and knowledge that will contribute to available work assignments.
Desirable Qualifications
Physical Requirements
Applicants must be able to perform the essential job functions with or without a reasonable accommodation.
Application Deadline : It is guaranteed that the online system will accept applications until 5 PM on the posted apply by date. It is highly encouraged that applications are submitted well before the due date and time mentioned to make sure that it is submitted successfully.
Official SMUD Title : STEM Student Assistant
SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.
Req ID : 2001
Nearest Major Market : Sacramento
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Salary : $24 - $29
