Director of Education (Bilingual English/Spanish)

The role of the Director of Education is to administer the designated program(s) on a practical day-to-day and strategic long-term basis. All aspects of the program’s operation and success fall under the Director of Education purview, including oversight of academics, retention, faculty, technology, facilities, Student Advising, learning resource center and student satisfaction.

Director of Education Duties and Accountabilities:

• Work closely with the Department of Academic and Student Advising (DASS) and Campus Director to ensure that academic and Student Advising are fully aligned with institution-wide goals, strategic direction, priorities, policies, and regulatory bodies
• Continually enhance academic curricula by monitoring and reviewing the quality and consistency of education for students within the guidelines established by the DASS office
• Maintain the highest standard for learning, develop and communicate clear expectations, and provide consistent educational support to meet students’ needs and ensure success
• Actively lead and manage the Campus Academic and Student Advising
• Employees, provide direction, evaluate success, and coach to improve performance
• Establish and maintain communications with the industry and the academic community to promote the SAE programs and services and to build strategic partnerships
• May teach course(s) as determined by Campus Director and fill in for other teachers as necessary
• Recruit, train, support, supervise, and evaluate Campus Academic and Student
• Advising employees
• Approve teaching assignments and class schedules
• Ensure effective implementation of all academic and Student Advising policies and procedures
• Support, monitor, evaluate, and refine the educational process to ensure optimal delivery of approved curricula and an excellent student experience
• Work with the SAE USA Librarian to identify needed resources, recommend additions to the school’s holdings, and ensure academic integration with the Learning Resource Center
• Provide regular reports of academic metrics
• Participate in budget development and implementation
• Oversee inventory and distribution of supplies
• Remain current with technology, industry trends, and educational techniques
• Actively promote SAE on campus and in the community, taking part in open houses, graduation, and other events
• Manage the learning management system (Canvas), including setting up new courses.
• Identify and implement strategies to improve student retention
• Recruit, hire and manage General Education faculty (degree-granting institutions only)
• Other duties as assigned

Director of Education Key Relationships:

• I. Campus Director and Program Chair(s) and Student Advisors
• II. Department of Academic and Student Advising
• III. SAE Faculty
• IV. SAE Students

Director of Education Key Result Areas:

4-8 objectives with associated activities and KPIs (which can then align with the performance plan) that the incumbent is accountable for.

Objective:

• Maintain the highest standards for quality learning and student success
• Maintain compliance
• Lead and manage the campus academic and Student Advising department
• Student Engagement and Success

Major Activities:

• Ensure staff are qualified and trained to provide program instruction and achieve learning outcomes
• Collaborate with the Campus Director to provide a quality learning environment
• Working with the Campus Director and DASS, ensure regulatory compliance related to State Licensing Department, Accreditation, and the Department of Education
• Keep accurate records, submit reports on time, and enforce college policies and procedures
• Collaborate with Student Advising and Career Services to review student progress
• Actively manage, and provide direction, evaluate success, and coach to improve Program Chair and faculty performance
• Promote Student Engagement and Success

Key Performance Indicators:

• Ensure 100% of instructors are qualified and credentialed to lead courses, following SAE policy
• Class schedule is created on time for each term and keeps within budget, with schedule distributed to students two weeks before term begins
• Graduate student surveys indicate students are satisfied with instructional methods, faculty and administration
• Meet or come under fiscal year budgeted drop number.
• Achieve a minimum classroom attendance rate of 70% or higher
• Hold formal faculty meetings no less than monthly
• Professional development plan on file and updated annually for each faculty member, program chair and LRC staff.
• Ensure completion of the plan.
• Ensure at least 2 faculty observations are completed for each faculty member per year, following the forms and procedures outlined in the Faculty Handbook
• Ensure faculty complete in-service training yearly
• Conduct formal training for all new faculty prior to the term beginning
• Achieve an average minimum course retention rate of 70% or higher
• Achieve an average minimum course attendance rate of 70% or higher

Director of Education Qualifications:

• A master’s degree or higher is required
• Bilingual Spanish/English is required
• A minimum of three (3) year’s experience as a teacher and/or academic
• administrator. At least two years of experience managing faculty.
• Proven leadership skills.

Competencies:

• Excellent verbal and written communication skills including the ability to foster a cooperative atmosphere in a diverse community.
• Outstanding conflict resolution skills.
• Demonstrated time management and critical thinking skills.
• Detail-oriented and organized with the ability to prioritize multiple tasks.
• Ability to work effectively under pressure and to meet frequently occurring deadlines.
• Ability to work independently/without constant supervision and to follow instructions.
• Knowledge of common office software (eg: Microsoft Office Suite, MAC) with the ability to complete administrative functions (reports, etc.) in a timely and accurate manner.

Additional Information:

This is a full time on-site (campus based) position. Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five (25) pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the organization, minimal reaching for items above and below desk level. Strength, dexterity, coordination, and vision to use keyboard and video display terminal for prolonged periods.