What are the responsibilities and job description for the Member Engagement Specialist position at SAFE Credit Union?
About Our Team: At SAFE Credit Union, we strive to provide exceptional service to our members while fostering a collaborative and supportive work environment. As a Financial Services Representative, you will play a vital role in helping us achieve this goal by delivering outstanding customer experiences and contributing to the success of our team.
">Responsibilities:
">Qualifications:
">Responsibilities:
- Create personalized member experiences and ensure our members needs are met during each interaction.
- Identify opportunities to retain members by proactively offering solutions that address barriers or concerns for their account and/or relationship.
- Develop skills to establish new account and member relationships.
">Qualifications:
- A high school diploma or general education degree (GED); and three years of related experience in customer service and/or cash handling; or equivalent combination of education and experience.
- Required knowledge: Banking experience preferred.
- Ability to communicate effectively and function in a team environment as a proven team player.
