Payment Processing Coordinator

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External Job Title: Payment Processing Coordinator (Onsite)

Internal Job Title: Operations Coordinator

Location: US-GA-Atlanta (Sandy Springs)

FLSA: Exempt or Non-exempt

Job Overview:

This position provides support to dealerships and/or their representatives. The Processing Coordinator will ensure that checks and letters are mailed out timely to our clients and will also handle incoming mail, generate reporting, and document actions taken.

Job Responsibilities:

• Check pickups from accounting
• Audit checks to ensure there are no financial impacts to the customer, client, or Safe-Guard
• Ensure checks and letter correspondence match
• Handle check pulls and expeditated mailing services
• Ensure timely mailing of checks and letters
• Generate reporting timely
• Document steps taken and attach when necessary
• Handle incoming mail
• Continuous follow-up on rejected checks request and/or checks that need to be mailed
• Complete voids, stop-pay request and manual check request when needed

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• High School Diploma or equivalent
• 1 year minimum of related work experience
• Strong people interpersonal skills, communication, and presentation capabilities
• Superior verbal/written skills with the ability to communicate effectively to employees as well as customers
• Strong computer skills with the ability to understand proprietary policy service modules
• Proficient in Windows and MS-Office (Excel, Outlook)
• Ability to exercise sound judgment when interacting with employees and customers
• Strong organizational and multitasking skills, and attention to detail
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation

• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.