What are the responsibilities and job description for the Accounts Receivable Specialist position at Safe Haven Security?
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Position Summary
Safe Haven Security is seeking a dedicated Accounts Receivable Specialist to join our organization. The successful candidate will assume responsibility for reviewing and auditing account information, correcting discrepancies, and ensuring that accounts are properly billed and that payments are collected in a timely manner.
In this role you will:
- Handle a high volume of transactions
- Analyze and review data to create accurate invoicing for customers on a weekly/monthly basis to ensure timely payment
- Communicate with customers via phone and/or email, building positive customer relationships while handling any issues or concerns related to account status or payment information
- Take incoming calls from customers and respond to voicemails within 24 hours
- Set up recurring billing for customers
- Review system ticket queue and resolve all tickets promptly within specified timeframes
- Review email inbox and resolve any issues promptly within specified timeframes
- Handle cancellation of customer services and maintain accurate account documentation
- Audit financial sales slips
- Audit customer accounts to ensure accurate set up
- Conduct account research and analysis and prepare necessary reporting
Why Join Safe Haven?
- Weekly pay
- Paid Time Off (PTO) program and paid holidays
- Medical, Dental, Vision, 401k, and Life Insurance Coverage
- Employee Assistance Program (EAP)
- Recognized by Newsweek’s “America’s Greatest Workplaces”!
- Safe Haven is the largest employee-based ADT Authorized Dealer
To be successful in this role, you should have:
- Exceptional written and verbal communication skills
- Strong ability to prioritize tasks and demonstrate effective time management
- Excellent analytical, detail-oriented, and critical thinking skills
- Proficiency in Microsoft Office, particularly in Excel
- Ability to adapt to frequent change
What Safe Haven requires in a candidate:
- 2-year associate degree or relevant work experience
- 1 years of relevant experience related to accounts receivable, accounts payable, credit, collections, billing, or general accounting
- 1 years of financial accounting and ERP systems (Microsoft Dynamics GP preferred)
Salary : $24 - $25
